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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thad Tipton

October 14, 2025

5  out of  5
rating by Thad Tipton
"Kali Chadick and her State Farm team are amazing! From the moment I switched, they’ve been professional, responsive, and easy to work with. The team took the time to walk me through my coverage options and made sure I was fully protected without paying for things I didn’t need. Her team is always quick to answer questions, help with policy changes, and check in to make sure everything is running smoothly. It’s rare to find this level of customer service and genuine care these days. If you’re looking for a knowledgeable, trustworthy, and friendly State Farm agent, I highly recommend Kali Chadick and her team!"
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russell jones

October 9, 2025

5  out of  5
rating by russell jones
"State Farm is a great insurance company and the experience is made even greater with Kali’s office. I received extremely good advice on my coverages without going overboard. I trust this office and this is where I will stay."
We responded:
"Thank you for the time today, Russ and thank you for sharing your experience!"
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Marian Carcache

October 9, 2025

5  out of  5
rating by Marian Carcache
"Excellent service."
We responded:
"Thank you for your business Marian and thank you for sharing!"
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James Tillery

October 8, 2025

5  out of  5
rating by James Tillery
"Very helpful and efficient! Took all of 5 minutes to answer my question and resolve my issue…"
We responded:
"Thanks Jim! I'm glad we were able to get you taken care of so efficiently!"
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rosa daniel

October 6, 2025

5  out of  5
rating by rosa daniel
"They are very nice and perlite people and helpful"
We responded:
"Thank you Ms. Rosa! We appreciate your business. Thank you for sharing so we can help more customers like you!"
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Carol Jordan

October 6, 2025

5  out of  5
rating by Carol Jordan
"Kali Chadwick and her staff are very nice and kind-hearted.They are very patient with customers. I have bee with State Farm since the 90's. Choose State Farm you'll never go wrong and ask for Julie she's very sweet person 🙂 ,"
We responded:
"Thank you Ms. Carol! We have loved working with you through the years!"
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Scott Osborne

October 2, 2025

5  out of  5
rating by Scott Osborne
"⭐️⭐️⭐️⭐️⭐️ I’ve had a great experience working with Kali Chadick. She is very knowledgeable, professional, and takes the time to explain everything clearly. I feel confident knowing my coverage is right for my needs and at a fair cost. It’s reassuring to have an agent I can trust and rely on. Highly recommend!"
We responded:
"Scott, thank you for your time today! We enjoy working with you and appreciate your willingness to share your experience!"
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lakisha tolbert

October 1, 2025

5  out of  5
rating by lakisha tolbert
"we have been with kali at state farm for 10 years!!! She and her staff are awesome always there to help!!! If you want service with respect and experience with excellent prices call Kali Chadwick at State Farm."
We responded:
"Lakisha, you know we love working with you! Thank you for your commitment through the years and for sharing your experience so we can help others, as well!"
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Betty Smith

October 1, 2025

5  out of  5
rating by Betty Smith
"I simply just love State Farm!!! Customer service is Amazing! The entire atmosphere is just Great. They truly work with you to ensure that you get top-notch h service in every way!!! Thank you so much for being the best insurance company and valuing your customers!!!"
We responded:
"Thank you Betty! We are so thankful to have customers like you. Thank you for sharing!"
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Paul Hufstedler

October 1, 2025

5  out of  5
rating by Paul Hufstedler
"We love Kali and her team. They are truly a partner with us and they help make sure we are fully protected from all the things that could happen."
We responded:
"Paul, thank you! We are grateful for the opportunity to work with you and your family!"
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Kathy Ford

September 30, 2025

4  out of  5
rating by Kathy Ford
"I would give them a 5 with professionalism, politeness, helpfulness. The reason I gave a four is I feel price are way too high. Continues to go up."
We responded:
"Thank you Kathy! While there are some things that are out of our control, we are glad to provide you excellent customer service."
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bobby montet

September 30, 2025

5  out of  5
rating by bobby montet
"My interaction with Kali & office staff is always pleasant and usually easy . They’re good folks and do a good job for me."
We responded:
"Thank you, Bobby for sharing your experience and for your continued relationship through the years!"
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Brandee Godwin

September 30, 2025

5  out of  5
rating by Brandee Godwin
"Very friendly and super nice people!!!!"
We responded:
"Thank you Brandee! We enjoy working with you!"
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Debbie Griggs

September 29, 2025

5  out of  5
rating by Debbie Griggs
"My experience on paying the bill for my father-in-law was great!"
We responded:
"Thank you Debbie. We are grateful that you have shared your experience!"
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Jeff Perkins

September 29, 2025

5  out of  5
rating by Jeff Perkins
"Always a good experience with Julie with any questions or requests. Always prompt and evident she cares about the agency’s clients."
We responded:
"Jeff, thank you for your review! Julie does a great job and is the most efficient person we know! We are grateful to be able to service you."
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Stephanie Yates

September 25, 2025

5  out of  5
rating by Stephanie Yates
"Good customer service , very patient."
We responded:
"Thank you! We have enjoyed the opportunity to work with you and look forward to many more years with you!"
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Marlene Bowman

September 24, 2025

5  out of  5
rating by Marlene Bowman
"Kali Chadick's office has always been pleasant to deal with. We have had to work through vehicle claims the past couple of years and have received great help from Kali and Julie. Recently, I have been frustrated trying to get a corrected police report from an accident that happened out of town. Julie has been very patient and is helping me to work through it. In a world of everything being done online, I appreciate the personal touch!"
We responded:
"Marlene, we have been honored to serve you through the years. Thank you for sharing your experience with others so that we may provide the same level of service you have come to expect!"
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Beverly Turner

August 11, 2025

5  out of  5
rating by Beverly Turner
"Kali is AWESOME!!! She has patience and knowledge to ensure all of her clients understand the best options for safe living. Thank you for caring about us! It feels good to be valued!! I recommend Kali to be your agent!!"
We responded:
"Beverly, we appreciate you sharing your experience with us!"
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Laurie Elizabeth

May 23, 2025

5  out of  5
rating by Laurie Elizabeth
"I can’t recommend Kali Chadick at State Farm in Auburn highly enough! From the very beginning, Kali was professional, responsive, and incredibly helpful. She made the entire process smooth and stress-free, taking the time to explain everything clearly and always following up promptly. What really stood out was her attention to detail and personal touch—she even reached out ahead of our meeting to request photos so we could make the most of our time. It’s rare to find someone so prepared and genuinely invested in helping their clients. As newlyweds, my husband and I recently compared our insurance policies, and the coverage Kali helped us set up through State Farm was not only a better fit for our needs but also significantly more affordable. It gave us peace of mind knowing we were starting this new chapter with the right protection and support. If you’re looking for an agent who’s knowledgeable, proactive, and truly cares, Kali Chadick is the one to call. Thank you, Kali, for making this such a positive experience!"
We responded:
"Wow Laurie, thank you for such heartfelt feedback! It is a privilege to help make what could be complicated and stressful topics as easy and enjoyable as possible. We look forward to working with you guys for a long time!"
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sarahaughtman

May 21, 2025

5  out of  5
rating by sarahaughtman
"I can’t say enough good things about working with Kali. In a stressful time of closing on a house, she was able to get my home insured quicker than any other agent I had called. She is such a kind person and truly cares about working hard for her clients!"
We responded:
"So glad you reached out and we were able to help ease your mind! Thank you for sharing your experience!"
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Pat Baker

May 20, 2025

5  out of  5
rating by Pat Baker
"The agent was very helpful. She answered all our questions and provided good perspective on our situation."
We responded:
"Pat, Julie enjoyed working with you and we are thankful for you sharing your experience!"
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Sawyer Landers

May 14, 2025

5  out of  5
rating by Sawyer Landers
"Kali handles all my insurance from home and auto to disability. Doing business with them is easy and they are extremely helpful when I have questions! I've recommended them anytime someone asks me about insurance!"
We responded:
"Sawyer, thank you so much for sharing your experience! We have loved getting to know you and help take care of your needs over the years!"
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Samantha Bain

May 13, 2025

5  out of  5
rating by Samantha Bain
"Kali is one of the most professional, knowledgeable agents that I have met when it comes to insurance. She makes the entire process so easy. When you have someone who works with you, explains everything and is also honest and trustworthy it makes you feel confident that you have chosen the right company to help with protecting yourself and your family. Kali always goes over and beyond to help!! StateFarm is absolutely the best because of Agents like her!!! Awesome job Kali!!"
We responded:
"You're the best Samantha! We are proud to know you! Thank you for sharing!"
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Kendyl White

May 13, 2025

5  out of  5
rating by Kendyl White
"Kali is the best !! She has been our agent for the past 5 years ! She has our homeowners insurance as well as several automobile policies and an umbrella policy. I have had two car accidents and she made it sooo easy !!! Their pricing is competitive and she works hard !! I would highly recommend Kali and State Farm!!"
We responded:
"Thank you Kendyl! Hard to believe it has been 5 years! We are proud to have walked through them with you! Thank you for sharing your experience! "
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Norteshia Honaker

May 13, 2025

5  out of  5
rating by Norteshia Honaker
"Kali is super helpful. She made it easy to remove and add a vehicle."
We responded:
"Thank you Norteshia! We enjoy working with you and appreciate you sharing your experience!"